TEEC provides whatevers necessary to accelerate your system implementation. We carry out the installation, training and customer support needed for you to be successful.
Our experts will address your business needs on a global, regional and industry-specific level, working with you to determine the scope of a successful solution.
Deployment Types
TEEC can deploy a copy of the solution it uses for e Marketing (Pivotal MarketFirst 4.2) inside your own organisation or offer a fully managed e Marketing service
Either way the support services are available to meet your needs.
TEEC provides three deployment options:
Installed
The Installed solution enables clients to purchase an annual or perpetual license to use Pivotal MarketFirst and install the Pivotal MarketFirst application on their server(s). TEEC can provide both "User" and/or "Application" support services to the client should this be required.
e-Platinum Hosted
The hosted solution enables clients to place their contacts in a dedicated e-Marketing server with their own domain registered so that all communications appear to come from themselves. Charges for this are based on numbers of contacts in the database and numbers of transactions run. TEEC can take full responsibility for hosting and provision of the necessary hardware as well as running of design, execution and measurement of any campaign on a fully managed or part managed basis.
e-bronze, e-silver and e-gold ASP
The ASP or Application Service Provider solution enables clients to purchase a fully managed solution on a campaign by campaign basis as required.
Education and Training
TEEC will deliver the education and training your team needs anytime, anywhere.
Our professional services team possesses the product knowledge, technical skills and experience to get your team quickly up and running.
Ongoing Customer Support
Our goal is to provide rapid solutions to all queries. Present us with a problem and we will immediately seek out the most effective solution in a straightforward, clear-cut manner.
Additional questions can be answered either by e-mail, support agent chat or telephone — three options for you to choose from for optimal support effectiveness.